House Rules!!!

Paradise Deli & Grill, believes in quality, taste & the right attitude.

Being a scratch kitchen, we bring you the tastiest food, the freshest way possible.

We are a Full-Service restaurant, Deli & Convenience. Our staff will treat you like family ~ with smiles, warm hearts & sassy, fun-loving attitudes - we strive for a chill, hometown atmosphere. We DO NOT follow the stand-offish corporate way of life!

We do it right, we have fun, & we are full of vigor.

This is a no Drama Zone!

Sit back & enjoy your experience!

   While we do not try to be offensive, we recognize that the world is full of easily offended people. Our restaurant is for those who have a sense of humor and want to have a good time.   

If you are ever personally offended by anything you see, read or experience here (hmmmmm….)

Remember - You will never be kept against your will. Being a patron is 100% voluntary. 

  Everyone is considered a GUEST & are Welcome in our restaurant. Rude/whiney, people are not. (You know who you are)

Just like a guest in your home – this is our home. Act accordingly. 

BE GOOD OR BE GONE!

  Our policies/prices are our policies/prices.  

Do not argue with the staff about our Policy/Prices. 

The STAFF DOESNT MAKE The RULES OR The PRICES!

 We are casual & relaxed. ALL guests are required to wear shoes, tops & bottoms. 

KIDS INCLUDED.    Do not let your littles run around without shoes. Ummm – Don’t let your kids run around – period! 

Or we will be forced to put them to work..

  Being a GUEST in our establishment is a privilege that is revokable at any time. We expect our guests to be pleasant, law-abiding, and respectful. JUST BE NICE!

This is an IDIOT-FREE ZONE 

You be nice, and We’ll be nice. We MATCH ENERGY. So, keep it civil. Don’t make Mama Bear come out to protect her Cubs! 

BE NICE! 

We enjoy seeing our guests having fun. Acting like an obnoxious idiot is NOT FUN for anyone. 

Some people think they are “special” and don’t believe that our policies, or even the law applies to them. 

Their battle cry is “the customer is always right,” 

FYI: You don’t get to act like an a$$ just because you’re spending money. 

BE NICE!

  They have good days & bad days. LIFE HAPPENS for them – just like it does for you.   Mistakes, happen.   Nobody’s perfect. 

Let us know, right away if there is an issue, so we can make things right. We can’t solve a problem that we don’t know about. 

Don’t just wolf all your food down, then let us know (when you get your check) that there was a problem & then EXPECT us to MAKE IT RIGHT. 

If you EAT it – you pay for it. Period.

  If its illegal – Don’t do it, Don’t bring it…..DUH!

 In case you hadn’t noticed, we sell food and drinks, being that we are a RESTAURANT. 

There is a corking fee for outside Wine or beer brought in & consumed here. 

There is also a BYO charge for those that ask for water & bring their own flavor. It costs to have staff serve you & clean up after you. 

***Also – Water w/ Extra Lemons & sugar packets is LEMONADE – YOU WILL BE CHARGED FOR LEMONADE!

    We care about your safety. If you have food sensitivities or allergies, please let us know. So that we can make sure that your food is prepared with all the precautions necessary. 

If you do not – we can not be held responsible for any cross contamination of foods that might be harmful to you. 

Please don’t tell us you have an allergy just because you don’t like something. It does take extra time & effort to prepare the food for people when we are given the ALLERGY MOD.

Oye!

They are a part of the Environment.

NO – we do not replace food/drink because a fly lands on it.

ESPECIALLY if you sit outside.     

    We are NOT a SAMPLING RESTAURANT You get what you ask for Food that has been prepared correctly (per the menu & your spoken request) will NOT be remade (at our cost) or taken off your check. 

 WE DO NOT TAKE FOOD OFF OF YOUR CHECK BECAUSE --> *YOU JUST DON’T LIKE IT*

Please, don’t insult our intelligence & tell us: “That’s not what I ordered” as Our staff didn’t just pull a random order out of their a$$. 

Our staff is psycho not psychic!

Read the Menu descriptions. Talk to your server. Act like a grown-up.   So, when your food or drink order is delivered to you “error-free,” the transaction is officially complete. 

*All sales are final. No returns, refunds or freebees

    Our meals are hand-crafted / created by us – you should really try them before changing them. 

If you want a bunch of “modifications” to a menu item, or want to order something that’s not even on the menu, we’ll do our best to help you out. 

We also charge you accordingly. 

So, if you have concerns about the cost of your “special request,” ask your server about it BEFORE placing the order. Once the food is in your belly, DO NOT argue when the bill comes. 

Also, If you think we should give extras away, sorry, there is no delivery truck of free stuff. ~ Everything Costs – so Everything is charged

    Service times will vary with business volume & staffing. 

Try to relax, have fun and enjoy the experience. We work as quickly & as efficiently as we can. 

We are a scratch-kitchen, which means everything is fresh & MADE TO ORDER.    So – NO – we can not make it in 2 minutes. his 

This good food, not fast food. 

We have a small kitchen & sometimes have a rail full of tickets. You are NOT the only guest we have. We also have to go’s to make. Look around & ask before becoming agitated/rude/obnoxious. Please ….. BE PATIENT & UNDERSTANDING.

    Tipping for service in bars / restaurants is the accepted custom in the USA. 

While tipping may not be required by law, people who do not tip are really just ridiculous.  Wait staff makes a “TIPPED MINIMUM WAGE” & rely on their tips as part of their wages. 

If Non-tippers are truly committed to their belief, we suggest they notify their server up-front, giving the server the opportunity to give them the correct service & allow those servers to direct their efforts toward patrons that are paying for their services. 

TO GO’s. 

Wait staff takes time away from their dine in guests to take, place, Check for correctness, bag & cash out your order. They deserve the tip that goes along with their service.  

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PARENTS: 

For gods sake – please teach your kids how to tip & act as customers.

Don’t just unleash them on us – w/o properly educating them on good restaurant behavior/procedure

      ~ Those that leave passive-aggressive notes on their receipt 

~ Not tipping 

~ You who leave crazy messes on & around the table or allow your kids to dump sugars & creamers all over the table & then leave it. 

~ Those who treat staff like crap…..

  This person posts exaggerated/false reviews on the Review sites & Review Groups online. Especially those people thrown out for acting like fools. 

FYI - 

We WILL RESPOND TO YOUR REVIEW as there are 2 sides to EVERY story!   It wont be the way you expect though. 

We do take action on actual truthful reviews. We strive for right & good 

FOODIES - 

What makes YOUR taste/opinions better than someone elses? Remember, everyones tastes are DIFFERENT. 

** If you don’t try to contact us – but go straight for the review sites –you are just looking for attention – enjoy your 5 minutes! We hold no stock in most of them. Atleast they’re good for a laugh. Good times.